Every denial investigated, appealed, and prevented.
Denials aren't write-offs — they're recoverable revenue. Our dedicated denial team triages every rejection within 48 hours, fixes the root cause, and feeds prevention rules back into your front-end process.
- Avg. denial rate
- 1.8%
- Turnaround SLA
- 48h
- Denials overturned
- 72%
Everything handled, nothing handed back.
48-hour triage SLA
Every denial reviewed and routed within two business days.
Root-cause analysis
Categorized by payer, code, and cause to find the pattern.
Appeals & rework
Corrected claims and formal appeals filed with documentation.
Prevention rules
Front-end edits updated so the same denial never repeats.
Payer escalation
Systematic follow-up on stalled or underpaid claims.
Denial trend reporting
Monthly visibility into denial rate by category.
Our denial management process
- 01
Triage
Every denial categorized by root cause within one business day.
- 02
Correct
Claims corrected and resubmitted, or appealed with documentation.
- 03
Escalate
Stalled appeals escalated to payer reps and, when needed, external review.
- 04
Prevent
Root-cause fixes fed back into front-end and coding workflows.