Medical A/R Recovery & Follow-Up Services
Money sitting in 60, 90, or 120-day buckets is money at risk. Our recovery team works your aging report daily — escalating with payers, appealing stalled claims, and resolving patient balances before they age out.
- Avg. days in A/R
- 27
- A/R over 90 days
- -35%
- Collections lift
- +18%
Everything handled, nothing handed back.
Aging-bucket triage
Claims prioritized by value and collectability, worked daily.
Payer escalation
Status calls, re-submissions, and appeals on stalled claims.
Underpayment detection
Payments checked against contracted rates, not just accepted.
Patient balance follow-up
Statements and outreach that collect without alienating patients.
Write-off review
Adjustments audited so nothing is written off prematurely.
Legacy A/R projects
Dedicated cleanup sprints for backlogs from prior billers.
Our a/r recovery process
- 01
Inventory
Aged A/R segmented by payer, age, and dollar value.
- 02
Prioritize
Highest-value, still-collectible claims worked first.
- 03
Recover
Claims reworked, appealed, or rebilled before filing limits close.
- 04
Report
Weekly recovery reporting on dollars collected and written off.
Frequently asked questions
A/R recovery is the work of collecting money stuck in aging buckets of 60, 90 or 120 days or more. Our team works your aging report daily, escalating with payers, appealing stalled claims and resolving patient balances before claims pass filing limits or age out.
Our A/R recovery service reports an average of 27 days in A/R, a 35% reduction in A/R over 90 days, and an 18% collections lift. We prioritize the highest-value, still-collectible claims first and report weekly on dollars collected and written off.
Yes. We run dedicated legacy A/R cleanup projects for backlogs left by prior billers. Aged A/R is segmented by payer, age and dollar value, then claims are reworked, appealed or rebilled before filing limits close, and write-offs are reviewed so nothing is written off too early.
Yes. Payments are checked against your contracted rates instead of simply being accepted. Underpayments are flagged and pursued with payers through status calls, resubmissions and appeals, alongside patient balance follow-up that collects without alienating your patients. Weekly reporting shows what was recovered.